Making your appointment

How do I find you?
Before your appointment, please make sure you know where we are. Please feel free to telephone us or look at the map for directions.

How long will my appointment take?

Your initial appointment will take one hour, thereafter appointments will usually be for 30 – 40 minutes. However, please try and arrive slightly ahead of your first appointment time so you can make the most of your physiotherapy treatment time here.

What should I wear?

Wearing appropriate clothing is very helpful. For example, if we are treating your shoulder then wearing a vest, so we can see it. Please wear shorts for the treatment of a knee, thigh or calf injury.

Do I need to bring anything with me?

Please bring along any Consultant or GP’s letters, relevant scans or x-rays you may have. We know that the more background information we have on your condition the more tailored we can be in our approach.

Will I be covered by my Health insurance policy?

We cover all major insurance companies and for clients with health insurance cover, your treatment fees will often be invoiced directly. Please check with your insurance provider if you need a GP/Consultant referral before making an appointment and the exact details of your cover. You may need to contribute to your treatment fees.

How do I pay for my treatment?

Payment for treatment is required at the end of each session, you can pay by cash and credit/debit card.

If you have any questions prior to attending for physiotherapy treatment then please feel free to give our clinic a ring or drop us an email, we look forward to hearing from you. We try to reply to all emails within a few hours.